Welsh speaking car parking machine causes huge queues as drivers have no idea | United Kingdom | New
The machine in Rhyl, Denbighshire, Wales is for underground parking – motorists said the instructions were in Welsh, which around one in three people in Wales speak. Drivers were frustrated when they did not understand instructions for paying for parking.
A local motorist told the Local Democracy Service that he saw a driver giving up on understanding the craft.
The motorist said: “The whole point of a car park is that you can park quickly and easily. You don’t expect to stand in line for half an hour while people try to figure out how the machine works – or does not work in this case.”
It was also reported that a family from Merseyside who understood Welsh tried to help drivers understand how to use the machine.
However, Denbighshire Council said all of its parking machines, despite defaulting to Welsh, should have a way to switch the language to English.
He said: “Our payment and display machines default to Welsh, but there’s a big gray ‘language button’ that people can press to change the language.
“It is explained on the machines; however, the customer service management also patrols to help customers on site. »
The council also said there were two other machines in the car park and drivers could use a smartphone app to pay for parking.
Reports of frustrated drivers have emerged from other parts of Wales. In Caswell Bay, near Swansea, a woman reportedly saw one of the machines and exclaimed: ‘It’s all fucking Welsh!’
Others supported using the Welsh language, although they admitted the instructions on how to change the language to English should be clearer.
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One man, Paul Sambrook, detailed his experience at the Caswell Bay automatic car park on Facebook.
Mr Sambrook said: “Interesting experience in Caswell Bay this morning. The payment machine for parking defaults to Welsh and a number of people gave up because they thought the machine was not working – they couldn’t not make payment by card because they did not understand the instructions.
“None of them realized there was a ‘switch language’ button, although to be fair the button has an icon on it, not words. I had no problems, but a woman behind me observed that ‘everything was in bloody Welsh’ Her daughter, aged about 13, had no problem and could both read Welsh and press the switch language button for her.
“The lesson is that the default Welsh is a positive promotion of the Welsh language – but they really need clear instructions on how to switch to English or any other included language – or the initial screen needs to be bilingual.”
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He added that although several motorists were confused, most “got through” or could even read Welsh.
The news comes as property owners buying property in Welsh-speaking communities may need to provide documentation showing they can also speak the language under the proposed ‘Fair Chance’ scheme.
The scheme aims to tackle the lack of affordable housing in Wales by preventing out-of-town second home buyers from buying property in these areas.
In Wales, around 29% of the population speak Welsh, although this number is growing, according to the Welsh government.